10 Things to Make Your Mergers Work

Last year, the value of global Mergers and Acquisition deals amounted to 2.8 trillion dollars. Globally that represented over 20,000 multi-industry mergers completed. Whether the transaction was to...

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What is Customer Experience and how can you improve your results?

At gloo, we recognise that finding and sustaining growth is challenging. Customer Experience benefits are perhaps understood, but every business is unique, and this makes it difficult to know what...

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Looking for growth? Be sure to avoid this common pitfall.

The streetlight effect, or the drunkard's search principle, is a type of bias occurring when people search for something where it's easiest to look, rather than where it is smart. Both names are...

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